Box Technologies, the UK provider of customer interface technology solutions, has been appointed by SPAR as its preferred hardware supplier. As a result Capper, one of six distribution companies for the SPAR chain utilised Box's expertise to upgrade and develop its new EPoS system, within 400 stores nationwide.

As Capper's existing EPoS solution was being discontinued, Box Technologies produced a bespoke solution, providing an integrated retail hardware solution, which would take the clients retail technology in-store, to the next level.

Dave Dooley, Sales & Marketing Director at Box Technologies, said: "Within the convenience store sector, footfall and length of time in store are crucial; by making the whole shopping experience a pleasant one for time-poor customers, who want to be able to shop quickly and easily, this provides opportunities for the retailer to maximize up sell opportunities, prompt return visits etc. The brief was to upgrade the existing customer interface hardware and software in the most visually appealing way, to provide a complete solution for their in-store retail technology, whilst ensuring efficiencies in-store for the customer, but also store personnel".

Having worked with SPAR since 2007, Capper briefed in Box Technologies - with the reassurance of working with a leading company in customer interface technology solutions, who would be able to develop a solution that would give SPAR the technology it needed, married with an attractive layout, look and feel within its stores. Box Technologies' pre-sales consultancy and account Management team liaised with Capper to fault find the existing platform, identify key technical specifications and site audits in store and provide ongoing support, at every stage of the process both pre- and post-installation.

The total solution provided by Box Technologies incorporated the Toshiba WILLPOS B10 modular EPoS system, including Scanners, Cash drawers, Printers and bespoke SpacePoles. The counters work around a modular configuration and other solutions were integrated as part of the total in-store solution.

Mike Harris, Capper's EPoS Manager said: "As part of the roll out, 60 stores are already up and running with more to follow and the total solution provided by Box Technologies has proved to be a tremendous success. In fact, it's been such a success that stores that don't have it yet are constantly asking when their store will be receiving the new platform. Our operators love it because it's high-tech yet user friendly. It looks good and it works. Thanks to Box, their maintenance costs have been reduced considerably as has the need for call outs. Box didn't just come up with standard answers or stock solutions, they were incredibly flexible. They were prepared to think creatively, providing bespoke space poles as part of the system and they are a great success. Feedback has been excellent, with stores reporting increased and accelerated footfall."

Acerca de TOSHIBA TEC Corporation

TOSHIBA TEC Corporation planifica, desarrolla y comercializa productos y servicios de equipamiento para el punto de venta, cajas registradoras, balanzas, impresoras de códigos de barras, periféricos y software de los sistemas de información en toda Europa, Oriente Medio y África. Como Proveedor Global de soluciones, TOSHIBA TEC Europe le ofrece su gama completa de servicios, entre los que se incluyen consultoría y diseño de sistemas, instalaciones, formación, y las operaciones y el mantenimiento.
Con sede central en Bruselas, Bélgica TOSHIBA TEC Europe tiene tres divisiones: la división de ventas de equipamiento para el Comercio, Identificación Automática y la división de Servicios.
TOSHIBA TEC es una compañía independiente de Toshiba Corporation, la séptima compañía a nivel mundial de equipamiento eléctrico y electrónico y la 91ª del mundo en ventas. Toshiba es líder mundial e innovador en alta tecnología, fabricante y comercializador diversificado de avanzados productos eléctricos y electrónicos para sistemas de información y comunicaciones que abarcan, productos digitales de consumo, dispositivos y componentes electrónicos, sistemas de energía, incluida la energía nuclear, sistemas de infraestructura industrial y social, y electrodomésticos.
Toshiba fue fundada en 1875, y actualmente opera una red global de más de 740 empresas, con 204.000 empleados en todo el mundo, en 2009 las ventas anuales superaron los 6.3 trillones de Yen (68 mil millones de dólares EE.UU.).
Para más información sobre los sistemas de punto de venta, cajas registradoras, balanzas, impresoras de códigos de barras RFID-ready, periféricos y sistemas de información software retail e identificación automática de TOSHIBA TEC, o un distribuidor en su área, llame al +34 915 021 590 o visite el sitio web en www.toshibatec-eu.es.

Para más información

TOSHIBA TEC Europe Retail Information Systems
Deyanira, 57
28022 Madrid - España
Contacto: José Luis Criado
Tel: +34 91 502 15 90
Fax: +34 91 502 81 00
E-mail: marketing@toshibatec-eu.es
Web: www.toshibatec-eu.es

bdicomunicación
Eugenio Sanz
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Tel: +34 91 360 46 10

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